Bookings and calendar
Articles: 62
- Blocked periods: add, remove and why they come back
How to create a block and get rid of it again, why some come back on their own, and how buffer nights and owner use work.
- Pre-fill the booking tool via a link: the URL parameters of the booking page
Which parameters the booking page accepts in the URL to pre-fill unit, date range and number of guests.
- Booking tool: guest count, times, minimum stay and tourist tax
Where the booking tool gets the maximum guest count, check-in and check-out time and minimum stay from, and why it does not include the tourist tax in the price.
- Create your own request without blocking the calendar
How to record a non-binding offer as a request without blocking the days, what happens when you create it and how to confirm or decline it later.
- Create a booking across multiple units
Book a guest or a group into multiple units at once: one booking, one message, one invoice, and one check-in.
- Fixed check-in and check-out days (weekday restriction)
Fixed arrival and departure days like "arrival on Saturdays only": who sets them, that they apply all year and what happens to a rule from PriceLabs.
- Multi-room booking: one check-in and one message thread
Why a multi-room booking only receives one check-in link, one message, and one invoice, and what that means for Placeholders like codes.
- Multi-room booking: one invoice for all rooms
How Xentra creates a joint invoice for a multi-room booking and what applies if part of it has already been invoiced.
- Minimum stay and buffer nights between bookings
Where you set minimum nights, why the rule applies to a date range, and how you automatically block nights before arrival or after departure.
- Create a website from your existing website (Wix, WordPress & Co.)
Transfer text, pages, and photos from your existing website into a new Xentra website: enter address, select, create.
- Website builder: create and publish your own website
Create a website from your data, website check, publish, custom address, Google, and how the page looks to guests.
- Same-day turnover: time overlap between check-out and check-in
Why Xentra warns about a same-day turnover, when you get the “Time overlap” notification, how to set it up and what you can do.
- Assignment conflict: Booking without a matching room
Why a booking for a room category was not assigned to any room and how you solve it with "Choose a room" or "Assign anyway".
- Dynamic price rules
Automatic markups and discounts for weekends, seasons, last minute, early bird and length of stay, and what of it goes to the portals.
- Prices, Settings tab: cleaning fee, guests and surcharge per guest
Set cleaning fee, guests, extra guest fee, dogs and arrival and departure days per unit, where each value goes and how to copy it to others.
- Pricing: where you maintain your prices
An overview of the pricing page: maintaining prices for periods and individual days, closing days, reading the price graph, and when prices arrive at portals.
- Additional rates for direct bookings
Additional rates such as "Non-refundable" or "Early Bird" for your booking tool and your own bookings, and the difference to dynamic rules.
- Price calendar: Edit nights individually or multiple at once
Edit individual nights in the price calendar, select multiple nights and units at once, close them, and edit on mobile.
- iCal export: Calendar link per unit
Where you create the iCal export URL per unit, what is in the feed, and why portals fetch it with a delay.
- Calendar: View, navigation and colours
Timeline, scrolling, colours and bar preview, View menu, monthly view of a unit, overlaps and booking conflicts.
- Calendar: What bars, colors, and symbols mean
What colors, arrows, dashed gaps, the small clock, and the green check mark on the booking bars in the calendar mean.
- Edit booking: Dates, apartment and notes
The booking page, how you change check-in and check-out, apartment, status and channel, and the difference between notes, internal notes and cleaning notes.
- Cancel a booking and undo a cancellation
What happens when cancelling, why you cancel channel and PMS bookings there, how you enter a retained amount, and how to undo a cancellation.
- Booking list: filters, columns and export
Filter bookings (period by arrival or departure, paid, invoice, source, cancellation date), columns such as Booked and Cancelled on, export as Excel or CSV.
- Booking number for direct bookings and self-entered bookings
Why a manually created booking has no booking number and how you enter one yourself.
- Calendar: Channel logos and colours for red-green colour blindness
Channel logos in the booking bars and strong channel colours that are easy to distinguish even with red-green colour blindness. Here is how you turn them on.
- Create new booking: Price suggestion, occupied warning, and dates
The fields in the New booking window, what is included in the suggested price, the warning when a unit is occupied, and how you choose Arrival and Departure.
- Status and outage notices: when a portal is not delivering right now
What the outage notice above the app means, what the status page shows and what you can do while a portal is not delivering.
- Internal calendar notes: public holidays, school holidays and your own notes in the calendar
Show public holidays, school holidays, your own notes and subscribed calendars as a bar above your occupancy calendar, via iCal or an ICS file.
- Booking Tool: Direct bookings via your own booking page
Set up and activate the booking tool, payment methods, direct link and embedding, global defaults, as well as where guest count, times, and minimum stay come from.
- Hotel mode in the booking tool: several units in one booking
Switch on the multi-unit cart, combination suggestions for large groups, and what becomes of it in Xentra.
- Booking tool settings: live preview
How you see colors, header, layout and texts of your booking tool in a live preview before saving.
- Booking tool: several booking tools, name in the header and deleting
Create more booking tools, manage their settings together, set the name at the top of the booking page and delete a booking tool.
- Dashboard & Command Center
Which widgets the dashboard has, how you customize and save it, and what the Command Center shows live.
- Custom Domains: custom address for your guest links
Add-on Custom URL: guest links under your domain, CNAME with asterisk, Additional domains, price and requirements.
- Requests & Booking requests
How you process Airbnb requests and booking requests: pre-approve, send a special offer, confirm, or decline.
- Booking tool: accepting requests and confirmation email
Turn on the On request payment method and set up an automatic confirmation email with bank details.
- Booking tool: grouping units and what the accommodation cards show
Unit grouping per booking tool, show accommodations directly, and which details (bedrooms, beds, price per night) the cards show.
- Connect a custom domain for your website
Website from the builder under www.deine-domain.de: A record, CNAME for www, root domain, and typical errors.
- Link preview in WhatsApp, iMessage and similar apps
Which preview card guests see when you share a Xentra link or your website, and why old links show the old card.
- Embed a location map on your own website
Show a property's location as a map on your own website, with ready-made code from the booking tool.
- Website builder: Pages, blocks, photos, and legal
Edit pages and blocks, Appearance, Media library, Booking and availability, Imprint, Privacy, Terms, Cancellation policy, House rules, and contact form.
- Website: Pages for Environment, Food & drink, and longer stays
Create pages like Environment or Food & drink using templates: AI searches for real places near your accommodations and shows them on a map.
- Availability calendar for your own website
Show free and booked dates on your own website, via script (JS widget) or direct link.
- Booking tool: Payment method Bank Transfer (Prepayment)
Store an IBAN so guests can book directly via bank transfer, and specify the payment reference they see.
- Action needed: the tab that tells you what is stuck right now
The Action needed tab shows you what is currently stuck, such as unsent messages, disconnected connections, or locks, and why it is sometimes missing.
- Booking cut-off: until when a booking can still be made today
Set a time per unit from which short-notice bookings are closed, together with min. lead time, including the Airbnb exception.
- Portal Surcharges: Adjust prices per channel (and the difference to Financial Import)
Set up surcharges per channel, copy them to multiple apartments, and check what arrives. Plus the difference to commissions in Financial Import.
- Markup for Travanto: Adjust prices for Travanto
How you set the price markup for Travanto, for all properties or individually, and what Travanto gets from you via the API.
- Offers to guests
Send your guest an offer with a fixed price and validity. They book via a link with one click, and the booking is created automatically.
- Offers: VAT and extras from the product catalogue
How an offer shows the included VAT per tax rate and how it calculates extras from your product catalogue by nights, guests, and dogs.
- Offers: invoice or proforma on acceptance by bank transfer
Decide whether Xentra sends an invoice or proforma right away when an offer is accepted by bank transfer, for example for companies that only pay against an invoice.
- Offers: language, occupancy and own dates per unit
How to send an offer in your guest's language, set the occupancy and give each unit its own date range.
- Color of booking tool and website: Logo color and petrol
New booking tools and websites start in the color of your logo or in petrol. Here is how you change the primary color under Appearance.
- Hotel cart: book multiple rooms of a category
With the cart in hotel mode of your booking tool, guests book the same room category multiple times, for example two double rooms.
- Hotels in the booking tool: one card per room category
If you have a hotel with room categories, your booking tool shows each category as one card, for example "Double room, 3 rooms left".
- Monteurzimmer.de: Accepting inquiries in Xentra
How inquiries from Monteurzimmer.de arrive as open inquiries in Xentra, how you reply, confirm, or decline, and what settings you can adjust.
- Discount codes for guests in the booking tool
Create, edit and evaluate discount codes for direct bookings: discount type, applies to, validity, units and which bookings used a code.
- Font of the embedded booking tool
Choose your booking tool's font and see which font the embedded search box uses on your website, without loading Google Fonts.
- Xentra booking number, guest number and customer number
What the Xentra booking number, guest number and customer number mean, how they are built and which bookings have no number.
- Add-on services in the booking tool: extras directly at booking
Your guests add extras like breakfast, early check-in or parking right in the booking tool. How to turn it on and choose the products.
- Booking tool: which days the calendar greys out for guests
When your booking page calendar greys out a night and what guests see when their property is taken, including "Show other properties".