Booking number for direct bookings and self-entered bookings

Why a manually created booking has no booking number and how you enter one yourself.

Updated on October 19, 2026

Booking number for self-entered bookings

Xentra does not assign a booking number of its own. The field “# Portal (booking number)” is meant for the number from Airbnb, Booking.com and the other portals, which arrives automatically with the booking. For direct bookings and self-entered bookings it therefore stays empty until you enter something.

Enter your own number

The field “# Portal (booking number)” in the New booking windowThe field “# Portal (booking number)” in the New booking window

  • When creating: under New booking, in the field “# Portal (booking number)”.
  • Later: open the booking → Edit → field “# Portal” → Save.
  • Via the API: send it along when creating the booking as reservation_number.

Where the number appears

The placeholder {{booking_number}} outputs exactly this number, in messages to the guest and in the invoice note of the guest invoice. On the invoice itself, the invoice number is the unique reference.

A number that runs automatically for direct bookings does not exist. If you need one, enter your own number, for example “SN-2026-0467”.

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