Invoices and payments

What can still be changed on a final invoice, how the payment link reaches the guest, and how to cancel or create a partial credit note.

Send all owner statements of a month at once, download them as a ZIP, pay out by SEPA batch transfer and approve expenses.

Upload and extract receipts, detect duplicates, and export them for your tax advisor as a DATEV file, Excel, or CSV.

How to refund your guest's payment in full or in part: the "Refunds" card in the booking, single items and free partial amounts.

Which items on the guest invoice count as paid, per booking channel, after payment in check-in, with down payment and payment link.

Logo, header and footer, payment status per channel, bank details with QR code, password protection for the invoice link, and export as PDF, ZIP, or Excel.

What calculated portal documents are, where you generate them, and why you do not record them additionally.

The two switches for creation and sending, delivery channel, sending manually, delivery status, and who is listed on the invoice.

Set up a separate bank account for individual properties or groups to appear on their invoices, keeping the same company and invoice numbers.

Number format and prefixes, what can be changed on the default sender, and additional invoice series for multiple companies or VAT IDs.

Send every guest invoice to your accountant as a PDF automatically, also to several addresses, and spot when a copy did not arrive.

Guests get their invoice themselves via a link, with timing, fallback invoice, and sending.

Create an invoice on the booking: Buyer details, line items, payment status, draft, live invoice, follow-up invoice, and payment term.

Incoming and guest invoices at a glance: list, filters, menu, export, DATEV, and where to find the settings.

Deposit, damage waiver, or insurance: protection modes at a glance and where you set them for all or individual units.

When the security deposit is authorized on the card, how you capture it, partially or fully release it, and how automatic release works.

The damage waiver is a non-refundable protection fee instead of or next to the deposit. How to set the fee, coverage, terms and VAT.

What the rental KPIs, financial analysis and financing show, how you filter, costs and operating result, owned/rented/managed, tourist tax and exports.

Where you see all guest payments, how the Xentra fee is retained, and what is included in the Excel export.

Collect an amount without an invoice using a Stripe payment link on the booking.

Manage your Xentra subscription: Pro plan per unit, Add-ons, prices and costs, coupon code, payment method, invoices, and cancellation.

Calculation mode on Rental KPIs: revenue base, period allocation, what does not count, retained cancellation amounts, sorting, and currency.

On which payments Xentra keeps a platform fee, where you find the current rate and how the monthly invoice documents the fee.

Report damage for an insured booking in the Insurance Claims tab, what you enter and what the statuses Submitted, In review, Approved and Paid mean.

How long the trial period runs, that choosing a plan early costs no trial days, what happens after it ends and how to have your Xentra account deleted.

Set up commission model, portal commission, cleaning fee, add-ons, and expenses for your owner settlement.

Where you set the VAT for accommodation, cleaning, and extra products, what applies without an entry, and what happens when changing a line item.

Which currency your guests pay in, how to switch it, what happens to existing bookings and what you need to adjust afterwards.

Guest invoices as documents to Lexware Office: API key, categories, start date, due date, and posting with one click.

How guest payments reach you via Stripe Connect, payout schedule, receipt per payout, Excel export, name on the bank statement, and SEPA.

For properties in Austria: Export invoices and payments via Xentra as a BMD file for your tax adviser (beta).

Which e-invoice formats Xentra creates, where you choose the format, and what applies to Italy (FatturaPA, SdI) and Spain (FacturaE).

Received money for an owner outside Xentra, like a company rental? How to enter the income directly in the owner statement.

Who owns tourist tax, products, and extras from offers in the owner settlement and who bears Xentra's transaction fee.

Fixed deposit for long stays and companies: request by bank transfer, mark as received, and settle with deductions after departure.

How to record recurring costs per unit without a receipt, such as cleaning paid in cash, subscriptions or fees, and how they show up in the export.

How you set up, prepare, and send payment reminders, 1st reminders, and final reminders for open guest invoices.

Connect a second Stripe account, for example for private apartments, and assign each unit its account so guests can continue booking them.

For long stays, issue a partial invoice every month and a final invoice at the end, automatically or manually (Beta).

How you connect Stripe for online payments, what Setup incomplete, Active, and Restricted mean, and what does not work without a completed account.

For direct bookings, Payment status shows what is outstanding. Here is how you record payments by bank transfer or cash and plan a deposit.