Owner settlement: Sales through Xentra, offers, and transaction fee
Who owns tourist tax, products, and extras from offers in the owner settlement and who bears Xentra's transaction fee.
Updated on November 12, 2026
What guests buy from you in the online check-in, in the guest guide, or via an offer can be included in an owner's statement. You specify for each owner who owns which item and who bears Xentra's transaction fee.
Where you set it
Owners & Managers, tab Statements, in the owner's row the settings icon (Settlement settings), section Add-ons, table "Sold through Xentra: who gets what?". Without assignment, an item stays with you and does not appear on the document.
The rows
- Tourist tax: Here you only select who owns it. If it belongs to the owner, it is a pass-through item: It appears in "Already received" and is paid out along with the payout. If it stays with you, you collect it and remit it: It leaves "Already received", reduces the payout, and is excluded from the commission base.
- One row per product, for example breakfast or parking space. Inactive products carry the addition "inactive".
- "Free extras from offers": Extra rows of an offer that are not a product from your catalog.
For each row, you select "Stays with me" or "Goes to the owner", along with the Commission and the VAT %. Without a selection, products and free extras stay with you, and the tourist tax belongs to the owner.
Who bears the transaction fee
Under "Transaction fee borne by", you select "Me (default)" or "The owner". This refers to Xentra's fee on the assigned items and on down payments and remaining payments via payment links from offers. If the owner bears it, it appears on their statement as a separate line and reduces their payout. The amount actually charged is passed on, not a recalculated rate.
Bookings from offers
You settle a booking from an accepted offer like any direct booking. How offers work: see Offers to guests. The remaining settlement settings: see Owner settlement: Commission and settlement settings.