Account and settings
Articles: 20
- Booking tool: Change website address in contact area
Where you set the website address that appears at the bottom in the contact area of your booking tool and your guest pages.
- Set up notifications: push, email, and bell
Which notifications arrive via push, email, and bell, how you filter by source and unit, and what to do if nothing arrives.
- Turning modules on and off
Switch areas of the app on and off, which modules are off by default and what “Coming Soon” means.
- Global search (Cmd+K / Ctrl+K)
Quick search across the entire app with Cmd+K / Ctrl+K, including by booking number, company and phone number.
- Referral Program
Your personal referral link and code: what you and your contact get, the terms, and the partner program.
- Setup: Onboarding list and getting started
How the onboarding list guides your setup, which steps it shows, and the order in which you move from another system.
- Settings: what is where
Overview of all settings sections (Account, Operations, Connections), what team members see there, and what you find elsewhere.
- Support & Contact
How you reach the Xentra team (chat with file attachments, email), the knowledge base, and how to book the free onboarding call.
- Activity: who changed what?
The activity log under Settings shows every change with the login that triggered it, filterable by person, category and period.
- Notifications for guest messages: language, stay and bundling
How push, bell and email report new guest messages: in your language, with the stay in the title and several messages grouped together.
- Custom Placeholders and Wi-Fi Data for Units
Create custom fields for each unit, use them as {{unit.feldname}}, maintain a placeholder for all units, and store your WiFi name and password.
- Languages: App language, guest languages and how guests are addressed
Which languages Xentra and the guest pages are available in, how you change the app and invoice language, and whether your guests are addressed informally or formally.
- Translations: Keeping guest pages, descriptions, and custom fields up to date
Translate templates, guest pages, descriptions, and custom placeholders, and re-translate after changes: the source language of guest pages.
- Xentra app for iPhone and Android
Download the app and sign in (without Google/Apple), Face ID, push, which pages exist in the app and how you choose quick access.
- Units: Master data, type and costs
The master data of a unit: Name, address, guests, bedrooms and beds, type, availability, running costs and description.
- Location groups (property groups) and sub-units
Bundle units into location groups for FAQs, templates, automations, team, and filters, and create sub-units with linked availability.
- Changelog: “What's new?”
Where you see what has changed in Xentra: the window after a release, the changelog page and news by email.
- Sample data: Try Xentra without real bookings
Why there are sample bookings in your account, how to recognize them, and how to get rid of them.
- Dark mode
Switch between light and dark design and what always stays light for guests.
- Setting up a hotel with room categories: Hotel, categories, rooms, and sales
How to set up a hotel with room categories: Categories and rooms, sales mode, upgrades, and pushing to portals.