Guest guide without internet, on the home screen and printed

Guests save the guest guide to their home screen, use it without internet or print it. What applies and what is not printed.

Updated on November 12, 2026

Your guests can save the guest guide to their phone's home screen. After that, it works even without internet, until the day after departure. It can also be printed. This applies to every guest guide in the new design, you do not need to switch anything on.

What your guest sees

  • In the guest guide, there is the card Always with you: "Save the guest guide to your home screen. It will then work without internet, until the day after your departure." Below it are the buttons To Home Screen and Print.
  • If you use the block "Your Arrival", there is a separate step Guide on the phone.
  • After a few seconds, the notification Guest guide always with you appears once.
  • iPhone: The guest taps Share and then Add to Home Screen. After that, they open the guest guide once with internet using the new icon, only then is it saved offline.
  • The icon on the home screen is your logo, without a logo the first letter in your color. The name of the unit is listed as the name.

Without internet

  • Without connection, the guest guide shows Offline, as of at the top with the time of the saved version.
  • Shop, purchases, and online check-in require internet.
  • The saved copy expires one day after departure (in the time zone of the property), at the latest 30 days after saving.
  • There is no offline copy for guest guides with a password, for canceled bookings, and for demo links.

Print

On paper, at the top, there is a QR code to the guest guide, the address of the link, and the date ("Printed on...", "Scan the code for the current version."). Below that, all sections and the contact footer follow.

  • The card at the top with door code and Wi-Fi is never printed.
  • Door codes, door links, and the Wi-Fi password from placeholders (for example {{wifi_password}}) appear on paper as "••••". A password that you wrote into the text by hand, on the other hand, prints out. Therefore, it is better to use placeholders.
  • Galleries print as an image grid, links get their address after them.

The QR code on the printout belongs to this guest's booking. For a printout or QR code that stays in the apartment permanently, use an offline QR code of type Guest page: it always leads to the current guest. Read more in "Offline QR Codes".

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