Tourist tax: Service fee on the tourist tax

Under Checkin / Guest Registration → Tourist tax, you open a configuration with "Edit". In the "General" tab, you will find the service fee.

With "Service fee on the tourist tax", you set your own surcharge as a "Percentage of the tourist tax", "Fixed amount", or "Percentage of the booking price". It appears as a separate line item in the check-in, on the invoice, and in reports. The tourist tax itself remains as specified by the municipality or your registration system. This is the right way if you want to cover payment fees, for example.

• Under "Label shown to the guest", you name the fee, with translations for your guests' languages.
• VAT is included in the amount. If you leave "VAT rate (%)" blank, the fee follows the VAT setting of the tourist tax.
• It is only collected if tourist tax is actually collected: not for units that only display the tourist tax, not for excluded portals, and not for €0.00 tourist tax. If the guest pays later via a payment link, the fee is included in it.
• Like the tourist tax, the service fee is subject to the platform fee. The tax treatment of the fee is your responsibility.
• "Percentage of the booking price" is suitable for a second tax alongside the tourist tax, such as an accommodation tax. The basis is the total price of the booking in Xentra, or for multiple rooms, the sum of all rooms. With "Include the tourist tax", the tourist tax from the check-in is included, for taxes that also apply to the tourist tax. Do not turn this on if the booking price already includes the tourist tax.

Service fee with "Percentage of the booking price", "Include the tourist tax" and 5% rate in the tourist tax configuration

How to set up the tourist tax itself is explained in Set up tourist tax: Calculation method, obligation, and service fee.