Placeholders in the guest guide: links, passwords, and house rules

Placeholders like {{guest_first_name}} also work in the texts of your guest guide: every guest sees the data of their booking there. The complete list is in "Placeholder system (Merge tags)". This article explains the placeholders that have special features in the guest guide.

Invoice, guest card, and booking data

You can use these placeholders in the guest guide:

• {{invoice_password}}: the password for the invoice. It only appears if you write {{invoice_password}} into a section yourself, not already through {{invoice_link}}.
• {{invoice_self_service_link}}: the link through which your guest requests their invoice themselves. It remains empty as long as self-service invoices are not enabled for your account.
• {{avs_guest_cards_link}}, {{feratel_guest_cards_link}}, {{tramino_guest_cards_link}}, and {{wintop_guest_cards_link}}: the link to the guest card. It remains empty until the guest has completed the online check-in (for AVS until the guest registration form is confirmed, for WinTOP until they are registered).
• {{prepayment}}, {{created_date}}, {{booking_position}}, and {{quarter}} show the values of the booking as in messages.

The guest guide only includes links and passwords if an enabled section actually uses the placeholder.

House rules: {{house_rules}}

{{house_rules}} (in the placeholder menu House rules) shows the house rules from the online check-in, always up to date and in the guest's language. You maintain them in one place: Online check-in → Open template → ID & rules tab → House rules card. The placeholder works in the guest guide, in messages, and on the house rules page of your website (button Use the house rules from the check-in (always up to date)). In the House rules module of the guest guide, you insert it with Show the house rules from the online check-in.

Check-out link: {{guest_page_checkout_link}}

This placeholder belongs in messages, not in the guest guide itself: it opens the guest guide directly at check-out, with checklist and "I have checked out". Read more about this in "Check-out in the guest guide: check-out link and "I have checked out""

Door codes and Wi-Fi password

• A door code placeholder only appears when the section in which it is located is visible to the guest. How you control this is explained in "Guest page: show sections only upon arrival (visibility)".
• If the guest prints the guest guide, door codes, door links, and {{wifi_password}} from placeholders appear as "••••" on paper. A password that you typed out manually is printed. Therefore, prefer using placeholders.