Messages on Minut events: Triggers and placeholders
Automatically send a message when a Minut sensor reports noise, a crowd, smoke, or a device issue, and which Minut placeholders you can use for it.
Updated on November 9, 2026
When your Minut sensors are connected to Xentra, Xentra can automatically send a message as soon as a sensor reports something during a stay. For example "Noise detected, write to the guest" or "Sensor removed, inform the caretaker". How to connect Minut is described in the article Connect Minut sensors.
Prerequisites
- Minut is connected, and the unit where the sensor is located is assigned to each Minut home. Without a connection, Xentra does not offer the trigger and placeholders.
- Team members need the permission Automations (for placeholders in templates, Templates is sufficient).
Set up automation
- Open Automations, then New Automation.
- Under When is it sent?, select the trigger On Minut event.
- Check the events:
- During stay: Noise detected, noise ended, crowd detected, smoke detected, alarm heard. These messages can go to the guest or to other recipients.
- Devices: Sensor offline, low battery, sensor removed. These reports only go to recipients you enter yourself (for example caretaker or cleaning), never to the guest. To do this, select an individual email, SMS, or WhatsApp number under To whom?.
- Select a template, set channels, and save.
When is something sent?
- Only if a guest is currently staying in the unit. On the arrival day, only from the check-in time so that noise during cleaning does not end up with the next guest.
- Only for reports that arrive fresh (at most 30 minutes old). Older reports do not trigger anything, not even retroactively.
- At most one message per booking, automation, and event in 2 hours. If the noise increases in several stages, the guest still receives only one message.
- For bookings with multiple rooms, the room where the sensor is located counts. The message is sent via the main room where the conversation with the guest is located.
- Without a booking in the unit (empty apartment), this trigger does not send anything. You will receive the Minut alarm via bell and push notification independently of this.
Placeholders
You can find them in the placeholder menu of message templates and WhatsApp templates under Minut sensor. They are only filled in messages of an "On Minut event" automation; in all other messages, they remain empty.
| Placeholder | Content | Example |
|---|---|---|
{{minut_event}} |
What the sensor reported, in the language of the message | Noise detected |
{{minut_event_time}} |
Time of the report in the time zone of the unit | 23:14 |
{{minut_sensor_name}} |
Name of the sensor, as named in the Minut app | Living room |
{{minut_sound_level}} |
Measured sound level, only for noise events | 82 dB |
{{minut_noise_limit}} |
Noise limit set in Minut, if Minut sends it along | 75 dB |
Example for a message to the guest:
Hello {{guest_first_name}}, our sensor reports at {{minut_event_time}}: {{minut_event}} ({{minut_sound_level}}). Please consider the neighbors, quiet hours start at 10 PM. Thank you!
Sound level and noise limit are only available for noise. Therefore, only use them in an automation that responds exclusively to Noise detected.
Good to know
- If you have also turned on Minut's own messages to guests in the Minut app, the guest will receive two messages. In that case, turn off one of the two.
- An automation that is already set to "On Minut event" remains visible and editable, even if you disconnect Minut later. It just will not send anything anymore.