Why Xentra? What we are for and what we do differently

Xentra was built by hosts for hosts. The team behind Xentra rents out holiday apartments itself and knew the problem from its own everyday life: one tool for bookings, one for messages, one for keys, one for invoices, plus Excel and paper for guest registration forms and tourist tax. Nothing was connected, and every guest meant manual work in five places.

What we are for

So that you run your rentals from one system, from first contact to invoice, and do as little by hand as possible. Xentra should take care of everything that recurs for you: sending messages, creating door codes, reporting guests, collecting tourist tax, writing invoices, planning cleaning.

The Command Center: occupancy, check-ins, open tasks and the day at a glance

What Xentra does differently

1. The whole guest journey in one flow. Booking, online check-in with ID, guest registration, tourist tax, deposit, door code, guest guide, extras and invoice work together. If the guest checks in online, they get their access, the registration goes out, and the invoice is created, without you having to transfer anything.

The online check-in on the guest's phone

2. Official paperwork for Germany and Austria built in directly. The guest registration systems AVS, Feratel, Tramino and WinTOP are connected directly, Xentra calculates the tourist tax and collects it online if you wish. Invoices come as e-invoices (XRechnung, ZUGFeRD and other formats) and with handover to Lexware Office. For Germany you do not need an extra tool for this.

3. You don't have to throw anything away. Xentra runs as a complete system or alongside your existing PMS. You can start with check-in, doors or invoices and move over completely later, at your own pace.

4. One plan with all features. There are no feature packages that you have to add one by one: billing is per unit, and all features are included. Only a few things cost extra based on usage. Details: “What does Xentra cost?”.

5. AI where it saves work. An AI bot answers guest questions from your own information, an AI assistant explains the app and your figures to you, and your messages and guest pages are translated automatically. You decide where the AI answers itself and where it only puts a draft in front of you.

6. Built for teams. Cleaners, caretakers, booking managers and owners get their own logins, and you set per area who may see and change what.

7. Open and in the EU. Your data is stored in a data center in Frankfurt am Main. Through the Data API and webhooks you connect your own tools, and Claude or ChatGPT can work directly with your Xentra data. More on this: “Data protection, hosting and security at Xentra”.

Try it yourself

The quickest way to see the difference is with your own properties: test it for free at app.myxentra.com, starting with “Trying Xentra: trial period, setup and moving”.